Princes Avenue Medical Centre

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How Do I...

Obtain Telephone Advice?

A doctor is usually available for telephone advice through the day outside of surgery hours, but you may need to be phoned back.

Make An Appointment?

We run the practice on an appointment system and, as long as you give us some notice, you will normally be able to see the doctor of your choice. It is usually advisable to consult the same doctor each time, but you are free to see any one of us if you so wish.

PLEASE REMEMBER THAT EACH APPOINTMENT CAN BE FOR ONE PATIENT ONLY.

URGENT APPOINTMENTS

If you feel you really need to see a doctor urgently, you will always be seen the same day. Please try to ring us as soon as possible after 8.00am. In these circumstances however, it may not be possible to see the doctor of your choice.

CANCELLATIONS

If you cannot keep your appointment please notify the surgery.

Obtain Home Visits?

All doctors in the practice make home visits. Arrangements are made each day according to the availability of the doctors and pressure of work in the surgery. Home visits generally involve a lot more of the doctor's time than a surgery consultation; we would, therefore, ask you to request a home visit only when it is impossible for you to attend the surgery. We are always willing to make arrangements for patients to be seen without waiting if their clinical condition justifies it. Requests for home visits should be made before 10.00am where possible. Always state the patient's full name and address and give brief details of the illness.

Obtain Test Results?

We receive the results of blood tests, x-rays and correspondence from local hospitals late in the morning. They have to be checked by your doctor, so please telephone for details during the afternoon/evening

Change My Name and Address?

Please let us know as soon as possible any change of name or address. Unless you do this the Health Authority may remove your name from our list of patients without letting you know.

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